National Grid reports that scammers are targeting its customers, demanding payment over the phone and telling people that they will shut off service if they do not comply.
Because utility companies do sometimes contact their customers by phone, it can be difficult to tell a scammer from a real employee. BBB offers the following tips: Prepaid debit cards are a red flag. If a caller specifically asks you to pay by prepaid debit card or wire transfer, this is a huge warning sign. Your utility company will accept a check or credit card and will usually direct you to one of their payment locations.
The BBB cautions the people should never give their credit card, debit card, Social Security, ATM, checking or savings account numbers to anyone who comes to your home, calls or sends an email requesting information.