Consumers should protect themselves when hiring contractors to perform winter-related services by considering the following:
Persons who believe they were the victim of a scam can contact the New York State Consumer Frauds Bureau by calling 1-800-771-7755.• Shop around. Get at least three estimates from reputable contractors that include specific information about the materials and services to be provided for the job. • Get it in writing. Insist on a written contract that includes the price and description of the work needed. • Do not pay unreasonable advance sums. Negotiate a payment schedule tied to the completion of specific stages of the job. Never pay the full price up front. • Get references. Check with the Better Business Bureau, banks, suppliers, and neighbors. Always contact references provided to you. • Know your rights. You have three days to cancel after signing a contract for home improvements. All cancellations must be in writing.
For more information, click here.
